HUMAN RESOURCES, TRAINING & TEAM DEVELOPMENT

The Maju Group offers specialized hospitality staff training, structuring, and implementing systems and workflows designed to raise service standards and enhance guest satisfaction across all property types. 

Programmes cover key areas including front office, housekeeping, F&B service, guest relations, and leadership. 

Each training session is tailored to the property's needs, combining global best practices with leading hospitality values for authentic, high-quality service. We provide tailored SOPs and flow of service standards to assist your staff deliver exceptional service and exceed customer expectations.

With a focus on continuous learning and team motivation, we help build skilled, confident teams that drive business success and strengthen brand reputation.